Integrity and reliability since 1961.

Based in Vancouver, BC, Willis Louie Insurance Brokers has provided insurance solutions to clients since 1961. We believe that businesses and professionals receive the best insurance coverage only through the proper decision-making process which demands personal attention and experienced advice.

That is why Brian Louie, the principal of Willis Louie, and our team of experienced professionals get to know the unique needs of each one of our clients. We also believe that clients require more than just a policy when investing in insurance and so we are committed to delivering prompt, reliable customer service from the moment you contact us.

As a licensed insurance broker, Willis Louie works on our client’s behalf to search for the right coverage at the right price from several insurance providers. We meet the required accreditation standards to professionally analyze risk exposure and secure the required coverage for the specific situation.

This also means we work with integrity and transparency with the advice and recommendations we offer and with every insurance claim that you may have. Insurance can be confusing. We want to make it easier for our clients with the assurance they are receiving experienced, professional advice and trusted personal service.

Willis Louie has worked with hundreds of businesses and professionals in Vancouver. We have experience working with many small, medium and large companies in many different industries, including retail, real estate and manufacturing. We have also worked closely with several charitable and non-profit organizations. And we continue to offer our experience and advice to our professional clients when they require life, home or auto insurance solutions.

Customer Commitment

At Willis Louie Insurance Brokers Ltd. we are committed to delivering the highest level of service in our industry. These are the Willis Louie 7 core values when it comes to serving our clients:

1. Respect
Treat each customer as a valued client.
2. Professional Advice
Offer the right advice in every situation, which will only come after a thorough understanding of a client’s needs.
3. Cost Efficiency
Seek the most cost-efficient insurance solution for a client at every opportunity.
4. Communication
Be open and transparent in all communication and every business transaction.
5. Responsiveness
Respond quickly to our client’s inquiries…our goal is to reply to voicemail and email within the hour the same business day.
6. Reliability
Always work with reliable insurance providers with service commitments that are aligned with ours.
7. Foresight
Notify a client of any upcoming changes well in advance to allow them time to make decisions and take advantage of new opportunities.